Skyzen offer a range of cost-effective support services with committed response times to optimize the availability of your desktop estate, network and datacenter.
The Datacenter Support service delivers a single point of contact for the on-site support of a multi-vendor server infrastructure.
Skyzen’s Support service delivers a cost effective means to consolidate and simplify the delivery of maintenance to the datacenter. It ensures maximum availability of your business critical systems and offers:
Guaranteed service levels ranging from Sunday to Thursday (9 am -5:30pm) through to comprehensive 24 x 7 x 365.
All services are tailored to exactly your business need.
Rapid access to skilled specialist engineers
Assurance of accredited engineers across the country for on-site fault rectification
Regular reporting and reviews with your Service Manager
Skyzen offers a reliable and trusted Desktop Support service for your end-users, ensuring maximum availability.
Our portfolio of Desktop Support services range from Lifetime Maintenance providing next working day support through to highly responsive dedicated on-site technical teams. Lifetime Maintenance offers a cost effective means to enhance the manufacturer's warranty.
Skyzen's Network Support service offers customers a reliable and cost-effective and robust multi-vendor network support solution to provide maximum availability of their network infrastructure.
Our service desk provides incident, request, problem, change and configuration management, all designed to support your individual service levels.
Skyzen helpdesk provides instant remote support to customers by gaining control of a remote PC over the web in seconds without the need to pre-install software
Skyzen delivers the resource and methods to implement high volumes of installs , moves and changes (IMAC) to your desktop, network & IT infrastructure.
Skyzen will deliver the technical skills and processes to support the handling of standard, pre-defined, requests such as installs, upgrades, moves and deletions. A single point of contact is established onsite to control, plan and prioritize the workload.
Skyzen offers a reliable and trusted Desktop Support service for your end-users, ensuring maximum availability.
Skyzen's Network Support service offers customers a reliable and cost-effective and robust multi-vendor network support solution to provide maximum availability of their network infrastructure.
Our service desk provides incident, request, problem, change and configuration management, all designed to support your individual service levels.
Skyzen delivers the resource and methods to implement high volumes of installs , moves and changes (IMAC) to your desktop, network & IT infrastructure. 
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